Welcome to our support center

General Questions

Is there a monthly fee?

For new merchants provisioned after 30th June 2017:
There is no monthly fee. If you do not have any transactions in a calendar month there are no fess. However, If you transact up $700 in a calendar month the total transaction fee for that month is $20. If you do more than $700 per month then the transaction fees are 2.85% of the total amount.

For old merchants provisioned before 30th June 2017:
There are no ongoing monthly charges if you only have CyberCom Pay Online services.